Old Hall Surgery is a GP Practice serving 5,700 patients in and around Ellesmere Port.
Our GP surgeries offer a wide range of services designed to support patients during illness and schemes to help their general health such as stopping smoking and preventing heart disease.
Our practice is open from 8am to 6.30pm, Monday to Friday. When the surgery is closed, for urgent problems please call NHS 111, this is a free call from landlines and mobiles.This is also the number for the Out of hours service. This is a GP led service provided by local Doctors.
Please do not use Accident & Emergency instead of the Practice. A&E Departments should only be used in a critical or life threatening situation, they provide immediate emergency care for people who show symptoms of serious illness or who are badly injured.
WE ARE ENCOURAGING ALL PRESCRIPTIONS TO GO ELECTRONICALLY
PLEASE CLICK HERE TO FIND OUT MORE
You can now access a dedicated blood test clinic located at Stanney Lane Clinic in Ellesmere Port (Stanney Lane, CH65 9AE)
The clinic will be open from 8am until 5pm Monday to Friday. Appointments must be booked on line and you can do this yourself or your GP receptionists can do this for you. You won’t need to take any additional documentation such as blood forms; you simply give your name, date of birth and address details to the clinic.
If you have been told you need a blood test you can book your appointment by following the link below and clicking the ‘Stanney Lane’ option. Appointments can also be booked this way at COCH.
~ Noticeboard ~
Throughout the pandemic we have strived to make Old Hall Surgery as safe as possible to our patients and staff.
We will continue to do so going forward, and from the 19th July nothing will change at the surgery. Patients will still need to wear a mask, socially distance and use hand sanitiser in the surgery and patient facing staff will continue to wear PPE.
We do understand that it can be frustrating but we know that when patients come to us they may be sick and vulnerable, and some cannot receive the Covid vaccine due to medical reasons, so we feel it would be wrong to not continue with these small precautions that can help to protect the patients and staff at Old Hall Surgery.
Thank you in advance for your cooperation.
We are open for you!
We are still open and here for you. We are continuing to provide services as we have been doing throughout the COVID-19 pandemic. We are prioritising delivering of care and services based on clinical needs.
If you need medical advice or treatment, please ring us on 0151 355 1191 or, for non-urgent advice or treatment, use e-consult and send us your query.
Due to coronavirus, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
Online consultation requests for non-urgent help can be made at any time using e-consult.
They will be responded to as soon as possible, usually within two working days.
Alternatively, visit the local pharmacy for clinical advice on minor health concerns.
For urgent issues or out of hours, you can also call the NHS on 111 or go online to seek NHS advice 111.nhs.uk
Please do not come to the surgery unless you have an appointment. Appointments are being delivered face-to-face, by telephone, or using video calls and messaging to your mobile or computer – the practice team will assess what is most appropriate for you. If you have a preference about how to access care you can discuss it with your practice.
Attending a face-to-face appointment
If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery. If you have a disability or condition which means you cannot wear a face covering or communicating with someone who is wearing personal protective equipment or face mask, or you need to make any other adjustments before your appointment, please let the surgery know ahead of your arrival.
If you are a Carer and need information and advice please register with your GP surgery and Cheshire West and Chester Carer Support Service by clicking here.
The NHS App is the UK Official App for proof of Covid-19 Vaccination.
Please visit the gov.uk website for information on how to demonstrate your coronavirus (COVID-19) vaccination status to show that you’ve had the full course of the COVID-19 vaccine and access this status when travelling abroad. This also includes details of how to obtain a letter to show your vaccination status.
Please DO NOT contact your GP surgery about your COVID-19 vaccination status. GP’s cannot provide letters showing your COVID-19 vaccination status.
Proof of your vaccination status will be available on the NHS app, (which is also valuable for accessing your health records and ordering repeat prescriptions) . The NHS app can be downloaded from the Apple App Store or Google Play.
Alternatively you can call the NHS helpline on 119 and ask for a letter to be posted to you. This must be at least 7 days after you’ve completed your course of the vaccine, the letter may to take up to 7 days to reach you.
Everyone is being reminded to follow Public Health England advice to:
- Please wear a face mask when attending the surgery
- Always carry tissues with you and use them to catch your cough or sneeze.
- Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
Page last updated: 26 July, 2021