Reception opening hours
Monday to Friday
08.00am-6.30pm

Phone: 0151 355 1191
Fax: 0151 356 2683

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Old Hall Surgery
 

ACCESS TO MEDICAL RECORDS

Patients have the right to access their medical records subject to certain conditions; if you wish to see the information that is kept about you, then you need to make a written request to the person who holds your health records.

There is a charge of £10 to access your medical records and an additional fee for copies of records.

We will need to have proof of your identify before sharing any information:

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

If at any time you would like to know more about how we use your information you can speak to the person in charge of your care, or to the Caldicott Guardian  for the organisation or further information can be obtained from http://www.dh.gov.uk/