Reception opening hours Monday to Friday 08.00am-6.30pm Phone: 0151 355 1191 Fax: 0151 356 2683

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This page last updated: February 5, 2009.

 

ACCESS TO MEDICAL RECORDS

Patients have the right to access their medical records subject to certain conditions; if you wish to see the information that is kept about you, then you need to make a written request to the person who holds your health records.

There is a charge of £10 to access your medical records and an additional fee for copies of records.

We will need to have proof of your identify before sharing any information:

• Passport, photo card, driving licence or current utility bill with your name and address

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

• To provide further medical treatment for you e.g. from district nurses and hospital services.
• To help you get other services e.g. from the social work department. This requires your consent.
• When we have a duty to others e.g. in child protection cases.
• Anonymous patient information will also be used at local and national level to help the Primary Care Trust and Government plan services e.g. for diabetic care. If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

If at any time you would like to know more about how we use your information you can speak to the person in charge of your care, or to the Caldicott Guardian  for the organisation or further information can be obtained from http://www.dh.gov.uk/